Snapmatic Privacy Policy

Privacy Policy

Last updated: July 25, 2025

This privacy notice for Analog Robot Ltd (doing business as Snapmatic) (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at https://snapmatic.ai or any website that links to this privacy notice
• Engage with us via sales, marketing, or events

Questions or concerns? Reading this notice helps you understand your rights and choices. If you disagree with our policies, please do not use our Services. If unsure, contact us at privacy@snapmatic.ai.

Summary of Key Points

• What personal information do we process? We may process personal information depending on your interaction with our Services. Learn more in section 1.
• Do we process sensitive personal information? No.
• Do we collect information from third parties? No.
• How do we process your information? To provide, improve, and administer Services, communicate with you, protect security, and comply with law. Learn more in section 2.
• When and with whom do we share personal information? Only in specific situations with specific third parties. Learn more in section 4.
• How do we keep your information safe? We use organisational and technical measures, but cannot guarantee absolute security. Learn more in section 8.
• What are your rights? Depending on your location, you may have privacy rights like access, correction, deletion etc. Learn more in sections 10–13.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Your Personal Information?
5. Do We Use Cookies and Other Tracking Technologies?
6. Is Your Information Transferred Internationally?
7. How Long Do We Keep Your Information?
8. How Do We Keep Your Information Safe?
9. Do We Collect Information From Minors?
10. What Are Your Privacy Rights?
11. Controls for Do‑Not‑Track Features
12. Do United States Residents Have Specific Rights?
13. Do Other Regions Have Specific Rights?
14. Do We Make Updates to This Notice?
15. How Can You Contact Us About This Notice?
16. How Can You Review, Update, or Delete the Data We Collect?

1. What Information Do We Collect?

Personal information you disclose: We collect personal information that you voluntarily provide (e.g. name, email, job title). It must be true, accurate, and updated.

Information automatically collected: We collect technical information automatically (IP address, browser/device details, usage logs, location). Includes cookies, log data, device data, location data. More on cookies in our Cookie Notice.

2. How Do We Process Your Information?

We process personal information to:

• Provide services
• Respond to inquiries/support
• Send administrative info
• Manage orders and payments
• Enable communications between users
• Request feedback
• Send marketing/promotional content (opt‑out available)
• Deliver targeted ads
• Protect our Services (fraud prevention, security)
• Analyse usage
• Determine effectiveness of campaigns
• Protect vital interests

3. What Legal Bases Do We Rely On?

We only process personal information when we have a valid legal reason:

• Consent
• Contract performance
• Legitimate interests
• Compliance with legal obligations
• Protection of vital interests

EU/UK/Switzerland: GDPR/UK-GDPR legal bases apply.

Canada: Express or implied consent, plus lawful exceptions.

4. When and With Whom Do We Share Your Personal Information?

We share information only in specific situations:

• Business transfers (mergers, acquisitions)
• Service provider support
• Legal compliance

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels for:

• Site security, debugging, preferences, analytics
• Third-party tracking for advertising

Users may opt-out. See our Cookie Notice.

Google Analytics: We use it to analyse Service usage. Opt‑out and learn more at Google’s Privacy & Terms.

6. Is Your Information Transferred Internationally?

Yes – our servers are in the United States, so your data may be transferred internationally.

EEA/UK/Swiss residents: We apply Standard Contractual Clauses and similar safeguards.

7. How Long Do We Keep Your Information?

We retain data only as long as necessary for stated purposes or legal obligations. Then we delete, anonymise, or securely store it until deletion is possible.

8. How Do We Keep Your Information Safe?

We implement organisational and technical safeguards, but cannot guarantee 100% security. Use our Services in a secure environment.

9. Do We Collect Information From Minors?

No – we do not knowingly collect data from or market to anyone under 18. If discovered, we delete the data and deactivate accounts. Contact us if you suspect otherwise.

10. What Are Your Privacy Rights?

Depending on your region (US, EEA, UK, Canada, Australia), you may be entitled to:

• Access personal info
• Correct or erase data
• Restrict or object to processing
• Data portability
• Withdrawal of consent
• Non-algorithmic decisions
• Unsubscribe from marketing emails

Contact us to exercise rights (see Contact section).

11. Controls for Do‑Not‑Track Features

We currently do not respond to DNT signals. If standards emerge, we will update this notice.

12. Do United States Residents Have Specific Rights?

Certain state residents may:

• Request access, correction, deletion
• Opt-out of sale/sharing/profiling
• Withdraw consent

Additional rights under state laws (e.g. third-party disclosures, limiting sensitive data use). Verification and appeals procedures apply. “Shine the Light” rights for California residents once per year free of charge.

13. Do Other Regions Have Specific Privacy Rights?

Australia: We comply with the Privacy Act 1988. You may request access and correction. Complaints can be submitted to the Office of the Australian Information Commissioner.

14. Do We Make Updates to This Notice?

Yes. We’ll update this notice as needed. Material changes will be notified via posting or direct communication. Check the revised date at the top of this policy.

15. How Can You Contact Us About This Notice?

Data Protection Officer (DPO): Gabe Henwood

Email: gabe@snapmatic.ai or privacy@snapmatic.ai
Phone: +44 203 576 0206

Address:
Analog Robot Ltd
Summit House
4–5 Mitchell Street
Edinburgh, Scotland EH6 7BD, UK

If you're in the UK, Gabe Henwood serves as our representative. More info available on our website.

16. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on your region, you may have rights to access, rectify, delete, or withdraw consent about your data. Submit a data subject access request via email (privacy@snapmatic.ai) or other contact channels.